Privacy Policy

How we collect, use, and protect your personal information

Effective Date: January 1st, 2025

Company: Turnkey Web Hosting (TWH), a subsidiary of Turnkey Web Tools Inc. (TWT)

1. Information Collected

Log Data

We collect non-identifying information such as IP address, browser type, and other technical data that helps us understand how our website is being used.

Personal Information

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

2. Information Collection Methods

We collect information by fair and lawful means, with your knowledge and consent. We are transparent about the information we collect and how it will be used.

3. Use of Information

We use the information we collect to:

  • Understand visitor usage patterns
  • Improve website experience and functionality
  • Contact users with updates and promotions
  • Provide hosting services and customer support

4. Data Processing and Storage

  • Location: Your data is stored in the United States
  • Retention: We retain your data only as long as necessary to provide our services
  • Security: Your information is protected against loss and unauthorized access through industry-standard security measures

5. Cookies

We use cookies to collect user activity information and help personalize content and preferences. Cookies help us improve your browsing experience and provide relevant services.

6. Third-Party Access

We provide limited access to your information to third parties for:

  • Analytics and website performance monitoring
  • User authentication services
  • Email marketing and communications
  • Payment processing

7. Children's Privacy

We are committed to protecting children under 13 years of age. We require parental consent for data collection from children and do not use children's information for marketing purposes.

8. Your Rights

You have the following rights regarding your personal information:

  • Right to be informed about data collection practices
  • Ability to correct and delete personal information
  • Option to opt out of automated processing
  • Right to request a copy of your personal data

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact our Data Protection Officer:

Chris Talavera

Data Protection Officer

Email: dpo@twt-inc.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

Last updated: August 27th, 2025